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Comprehensive Terms & Conditions

Preamble

The present Terms & Conditions (the “Agreement”) govern the relationship between you (“Player”, “user”, “you” or “your”) and SkinJoker Tech Ltd., a company incorporated in Hong Kong SAR, China, under number 3098212, having its registered office at 22/F, 2 International Finance Centre, 8 Finance Street, Central, Hong Kong (“SkinJoker”, “Company”, “we”, “us”, “our”).

By clicking “Create Account”, depositing cryptocurrency, placing any wager, participating in any promotion or otherwise using the domain skinjoker.com (the “Site”) you confirm that you have read, understood and irrevocably accepted this Agreement in its entirety together with the:

  • Privacy Policy (data protection and cookies);
  • Responsible-Gambling Policy (self-exclusion tools and addiction safeguards);
  • AML/KYC Policy (identity verification and source-of-funds requirements);
  • Game Fairness & Integrity Statement; and
  • any game-specific rules, bonus terms, tournament rules or additional conditions we publish from time to time.

If you disagree with, or cannot comply with, any provision, you must not open an account or otherwise use the Site.

1. Definitions

Term Meaning
Account The digital profile created by a Player on the Site.
Bonus Funds Credits, free spins, rakeback or other promotional value subject to wagering requirements.
Cold Wallet Offline multi-signature wallet used to store the majority of Player funds.
Content All trademarks, graphics, text, audio, video, code and data comprising the Site or Games.
Cryptocurrency A blockchain-based digital asset currently supported by SkinJoker (BTC, ETH, LTC, DOGE, XRP, TRX, USDT-ERC-20 and USDT-TRC-20).
Game(s) Any gambling title (slot, crash, table, dice, live-dealer or proprietary provably-fair game) made available on the Site.
Hot Wallet Online wallet holding limited operational liquidity.
Restricted Territory A jurisdiction listed in Schedule A or otherwise designated by the Company.
Wager A stake placed in a Game for the chance to win a prize.

 

2. Legal Status & Disclaimer of Regulatory Oversight

2.1 SkinJoker currently does not hold a remote-gaming licence issued by any governmental or regulatory authority. We operate from an offshore location and voluntarily apply industry best practices for game integrity, AML/CFT and responsible gambling.

2.2 Accordingly, by using the Site you expressly acknowledge and accept that:

  • no statutory deposit-guarantee or alternative dispute-resolution scheme applies;
  • you have no recourse to a regulator for complaints; and
  • you engage with the Site entirely at your own risk and subject to your own legal assessment of local laws.

 

3. Eligibility, Jurisdiction & Player Representations

3.1 You represent and warrant that each of the following statements is true at all material times:

  1. You are at least 18 years old or have attained the age of legal majority in your jurisdiction;
  2. You are not a resident, citizen or ordinarily located in a Restricted Territory;
  3. You are not listed on any sanctions list (e.g., OFAC, EU Consolidated List, UN sanctions);
  4. You have not previously been self-excluded or had an account closed by SkinJoker;
  5. The funds you use derive from lawful sources and are free of any lien or encumbrance;
  6. You are acting solely on your own behalf and not for any third party.

3.2 The Company reserves the unilateral right to refuse service, cancel wagers, or close accounts where it reasonably suspects non-compliance with the above representations.

 

4. Account Creation, Verification & Security

4.1 To open an Account you must provide a valid e-mail address, create a strong password and accept this Agreement.

4.2 KYC Tier 1: automated age, IP and device screening is completed immediately upon registration.
KYC Tier 2: prior to the first withdrawal or when cumulative deposits/withdrawals reach the crypto-equivalent of EUR 2,000 in any 24-hour period, you must upload:

  • government-issued photo ID (passport, national ID card or driver’s licence);
  • recent proof of address (utility bill or bank statement ≤ 3 months old); and
  • a real-time selfie for biometric comparison.

4.3 One Account Rule. Each individual may hold only one Account. Duplicate Accounts will be consolidated; any Bonus Funds and associated winnings may be voided.

4.4 You must keep credentials confidential. You are solely responsible for any activity conducted via your Account, whether authorised or not. Compromised credentials must be reported to [email protected] without undue delay.

 

5. Deposits, Withdrawals & Wallet Management

5.1 Minimum deposit: crypto-equivalent of USD 10. Deposits are credited when the transaction achieves three (3) network confirmations.

5.2 Minimum withdrawal: crypto-equivalent of USD 20. Standard maximum withdrawal: USD 50,000 per 7-day rolling period. Higher limits may be granted to VIP tiers subject to Tier 3 verification.

5.3 Irreversibility. Blockchain transactions are non-reversible. Confirm the accuracy of the destination address before sending funds.

5.4 The Company maintains distinct cold-wallet storage for not less than 90 % of aggregate Player balances, with the remainder in a hot wallet for operational liquidity. Multi-signature protocols are enforced.

5.5 Withdrawals undergo risk analysis. The Company aims to approve requests within 15 minutes; however, security or compliance reviews may extend processing to a maximum of 24 hours.

5.6 The Company does not charge internal fees. Variable miner or network fees apply and are deducted automatically from the payout amount.

5.7 Reverse withdrawals are not permitted as a responsible-gaming safeguard.

 

6. Bonuses, Promotions & Wagering Requirements

6.1 Unless expressly waived, all Bonuses are subject to:

  • 35× wagering requirement on Bonus Funds (bonus + deposit for match offers);
  • 7-day expiry;
  • USD 5 (crypto equiv.) maximum bet per spin/hand while wagering; and
  • game-contribution weighting (e.g., slots 100 %, roulette 10 %, baccarat 0 %).

6.2 Bonus abuse—including but not limited to multi-accounting, hedge betting, “bonus hunting”, or low-risk wagering—renders the Bonus void at the Company’s discretion.

6.3 Promotional free spins have a default value of USD 0.10 (crypto equiv.) per spin unless stated otherwise.

6.4 Tournaments are scored according to the specific event rules (highest multiplier, total wagered, consecutive wins). In cases of a tie, precedence is given to the earliest time stamp.

 

7. Game Rules, Fairness & Technical Interruptions

7.1 Third-party Games: supplied by studios licensed in Malta, Gibraltar, Isle of Man, Estonia or equivalent and certified by independent test houses (GLI, iTech Labs, eCOGRA).

7.2 Proprietary Games: operate on provably fair algorithms. Verification tools (client seed, server seed, nonce) are accessible within the Game interface.

7.3 Disconnection Policy: if a Game round is recorded on the server, the outcome remains valid and will display upon reconnection. If no outcome is recorded, the stake is returned.

7.4 In the event of a manifest error, hardware failure or rogue RNG result outside statistical norms, the Company may void affected wagers and reinstate the pre-game balance.

 

8. Responsible-Gambling Measures

8.1 Self-service tools: Players may set deposit, loss, wager and session limits; enable hourly reality checks; impose a “time-out” (24 hours – 6 weeks); or activate self-exclusion (minimum 6 months, maximum permanent).

8.2 Self-exclusion is enforced across all Accounts held with the Company. Attempting to circumvent exclusion will result in immediate termination and forfeiture of any balance.

8.3 Contact details for accredited counselling bodies (GamCare, Gambling Therapy, NCPG) are provided in the footer and responsible-gaming pages.

 

9. Anti-Money-Laundering & Counter-Terrorist Financing (AML/CTF)

9.1 The Company adheres to Financial Action Task Force (“FATF”) recommendations and relevant Hong Kong AML legislation. Accordingly:

  • transactional monitoring is performed in real time;
  • deposits from mixers, tumblers or privacy-enhanced coins may be rejected;
  • source-of-funds checks are triggered by large, rapid or unusual play patterns.

9.2 Suspicious Activity Reports (“SARs”) may be filed with competent authorities. You waive any right to be informed of such filings.

 

10. Prohibited Practices

It is strictly forbidden to:

  1. use bots, AI or scripts to gain an advantage;
  2. collude with other Players;
  3. manipulate or exploit software errors;
  4. launder funds or facilitate illicit transactions;
  5. access the Site via proxy, VPN, TOR or similar obfuscation tech;
  6. threaten or harass staff or other Players;
  7. distribute or post unlawful, defamatory or obscene material.

Violations may result in confiscation of funds, Account closure and notification to law-enforcement.

 

11. Intellectual Property & Third-Party Content

All Content is protected by copyright, trademark and other intellectual-property laws. You obtain no ownership rights. Third-party marks (e.g., game studios) remain the property of their respective owners.

 

12. Privacy & Cookies

Personal data is processed per the Privacy Policy, which forms an integral part of this Agreement. Essential cookies are required for Site functionality; non-essential cookies are controlled via consent management.

 

13. Taxation

SkinJoker does not withhold taxes. You are responsible for declaring and paying any tax due on winnings under the laws applicable to you.

 

14. Liability & Indemnification

14.1 The Site is provided “as is” without warranties of any kind. We do not warrant uninterrupted availability, error-free operation or future profitability.

14.2 To the maximum extent permitted by law, the Company’s aggregate liability shall not exceed the lesser of (i) the crypto equivalent of USD 10,000 or (ii) the net deposits made by you during the preceding six months.

14.3 You shall indemnify, defend and hold harmless the Company, its directors, employees, affiliates and suppliers against any claim arising from your breach of this Agreement, violation of law or misuse of the Site.

 

15. Suspension, Termination & Forfeiture of Funds

15.1 The Company may suspend or terminate your Account if:

  • KYC/AML requirements are unmet;
  • fraudulent, collusive or criminal activity is suspected;
  • chargeback or crypto transaction reversal is initiated;
  • you reside in or relocate to a Restricted Territory.

15.2 Legitimate balances, net of promotional funds and chargeback offsets, will be paid to you unless prohibited by law or a competent authority.

 

16. Complaints & Dispute Resolution

16.1 Internal procedure: contact [email protected] within 30 days of the incident. Provide username, date/time, Game ID and a detailed description.

16.2 We will acknowledge receipt within 24 hours, issue a case reference and aim to resolve within 14 days.

16.3 Arbitration: unresolved disputes shall be submitted to binding arbitration in Hong Kong under UNCITRAL Rules, seated in Hong Kong, language English. The arbitrator’s decision is final. Each party bears its own costs unless the arbitrator decides otherwise. Class or group actions are expressly waived.

 

17. Force Majeure

The Company is not liable for delay or failure to perform resulting from events beyond its reasonable control, including but not limited to act of God, war, civil unrest, pandemic, governmental action, power outage, telecommunications failure or blockchain network disruption. Time for performance is extended for the duration of such event.

 

18. Changes & Updates

We may modify this Agreement at any time. Material changes are announced via e-mail or in-site notification at least seven (7) days before they take effect. Your continued use after the effective date constitutes acceptance. If you disagree, you must close your Account before the new terms apply.

 

19. Assignment

SkinJoker may assign or novate its rights and obligations under this Agreement to any subsidiary, affiliate or successor without notice. You may not assign your rights or obligations.

 

20. Severability & Waiver

If any clause is found invalid or unenforceable, the remaining provisions remain in full force. No waiver by the Company of any breach shall be deemed a waiver of any subsequent breach.

 

21. Governing Law

This Agreement shall be governed by the substantive laws of the Hong Kong Special Administrative Region, excluding conflict-of-law principles.

 

22. Language

This Agreement is drafted in English. Translations may be provided for convenience. In case of discrepancy, the English version prevails.

 

23. Contact

SkinJoker Tech Ltd.
22/F, 2 International Finance Centre
8 Finance Street, Central, Hong Kong, SAR China
General Support (24 / 7 / 365): [email protected]
Data Protection Officer: [email protected]

 

Schedule A — Restricted Territories (Non-Exhaustive)

Australia; Curaçao; Czech Republic; France & Overseas Territories; Islamic Republic of Iran; Israel; Lithuania; Netherlands & BES Islands; North Korea; Singapore; Spain; Syrian Arab Republic; United Kingdom; United States of America (inc. Puerto Rico, Guam, U.S. Virgin Islands, American Samoa); any state subject to comprehensive OFAC sanctions.
The Company may amend this list at its discretion. Presence in or relocation to a Restricted Territory subjects the Account to immediate closure.

Play responsibly. 18 + only. If gambling ceases to be fun, take a break and seek help from a recognised support organisation.