General Rules of Use

These General Rules

These General Rules apply to every visitor and registered player (“Player,” “you”) of the skinjoker.com cryptocurrency-gaming platform (“Site”) operated by SkinJoker Tech Ltd. (“SkinJoker,” “Company,” “we,” “us,” “our”). They complement—yet do not replace—the legally binding Terms & Conditions, Privacy Policy, AML/KYC Policy, Responsible-Gaming Policy and Game Fairness & Integrity Statement. If a conflict arises, the Terms & Conditions prevail.

1. Scope and Acceptance

By accessing, browsing or using any feature of the Site you confirm that you have read, understood and agree to abide by these General Rules in full. If you disagree with a rule, cease use immediately.

2. Eligibility and Jurisdiction

1. Age – You must be 18 years of age or older (or the legal age of majority in your jurisdiction) to open or use an account.
2. Restricted Territories – Players located in, or ordinarily resident in, any country listed in Schedule A (see §15) are strictly prohibited from accessing the Site, even via VPN, proxy, TOR or similar tools.
3. Self-Assessment – You are solely responsible for ensuring that unlicensed online gambling is lawful in your location before depositing funds or placing wagers.

3. Account Creation and Security

1. Single-Account Rule – Only one account per natural person is allowed. Duplicate accounts will be merged; bonuses and linked winnings may be voided.
2. True Data – All registration details must be accurate and kept current. False or misleading information is grounds for suspension.
3. Credential Duty – Maintain the confidentiality of your username, password and two-factor authentication (2FA) credentials. All actions taken under your login are deemed yours.
4. KYC/AML – Documentary identity verification is mandatory before any withdrawal or when cumulative deposits/withdrawals reach the crypto-equivalent of EUR 2,000 in a 24-hour period.

4. Deposits, Withdrawals and Wallet Rules

All transactions must originate from, and be paid to, wallets controlled by you. Deposits routed through mixing/tumbling services or privacy-enhanced coins will be refused and may trigger an AML review.

5. Gameplay Conduct

1. Fair Play – Use of bots, scripts, collusion, exploitation of software errors, or any external aid that manipulates game outcome or speed is forbidden.
2. Game Integrity – All results are generated by certified RNGs or provably-fair algorithms. Disputes are resolved using the recorded server outcome.
3. Malfunctions – In the event of a manifest error or malfunction, affected wagers may be voided and the stake returned at management’s discretion.

6. Bonuses and Promotions

• Default wagering requirement: 35 × (bonus + deposit for match offers).
• Expiry: 7 days after crediting unless stated otherwise.
• Maximum bet while wagering: USD 5 equivalent per spin/hand/round.
• Abuse (e.g., bonus stacking, hedge betting, multiple accounts) voids the promotion and associated winnings.

7. Chat and Community Behaviour

• Respectful language is mandatory; hate speech, harassment, threats or spam is prohibited.
• Advertising external websites, competing services or selling accounts/items is not allowed.
• Violations may lead to mute, chat ban or account suspension.

8. Responsible Gambling

• Set deposit, loss, wager and session limits or activate time-outs at any time via the Responsible-Gaming panel.
• Self-exclusion options: 6 months, 1 year, 5 years or permanent (irreversible for the chosen term).
• Withdrawals are locked – they cannot be cancelled once requested, to help prevent loss-chasing.
• Independent help lines (GamCare, Gambling Therapy, NCPG) are linked in the Site footer and reality-check pop-ups.

9. Anti-Money-Laundering (AML) Obligations

• SkinJoker monitors deposits, gameplay and withdrawals in real time.
• We may request source-of-funds/wealth documents and block or reverse transactions deemed suspicious.
• Suspicious Activity Reports may be filed with competent authorities without notice to you.

10. Software, Hardware and Intellectual Property

• All software is provided “as is.” Compatibility with your device is your responsibility.
• Intellectual-property rights in the Site and Games remain with SkinJoker or its licensors; you receive a personal, non-transferable right to use them for private entertainment only.

11. Data Protection and Cookies

Personal data is processed according to the Privacy Policy. Essential cookies are required for login and gameplay; non-essential cookies are controlled via consent-management.

12. Complaints and Dispute Resolution

1. Lodge complaints via [email protected] or live chat within 30 days of the event.
2. We acknowledge within 24 hours and aim to resolve within 14 days.
3. Unresolved disputes proceed to confidential arbitration in Hong Kong as outlined in the Terms & Conditions.

13. Breaches and Sanctions

• Minor breaches: warning, temporary suspension, removal of chat privileges or bonuses.
• Major breaches (fraud, collusion, AML violations): account termination, confiscation of funds, notification to authorities and permanent ban.

14. Updates and Amendments

SkinJoker may amend these General Rules at any time. Material changes are announced via e-mail or in-site message 7 days before they take effect. Continued use of the Site after the effective date constitutes acceptance.

15. Schedule A — Restricted Territories (Non-Exhaustive)

Australia; Curaçao; Czech Republic; France & Overseas Territories; Islamic Republic of Iran; Israel; Lithuania; the Netherlands & BES islands; North Korea; Singapore; Spain; Syrian Arab Republic; United Kingdom; United States of America & territories; any jurisdiction subject to comprehensive OFAC sanctions. SkinJoker may update this list at its discretion.

16. Support and Contact

• General & Account Support (24 / 7 / 365): [email protected]
• Responsible-Gaming Desk: [email protected]
• Live Chat: Icon bottom-right on every page

Postal address:
SkinJoker Tech Ltd.
22/F, 2 International Finance Centre
8 Finance Street, Central, Hong Kong SAR, China

Play responsibly. 18 + only. Gambling is entertainment, not investment. Stop when the fun stops.